terms and condition

📑 Terms & Conditions

Welcome to [Your Store Name]. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

  • This website is owned and operated by [Your Store Name].
  • By using this site or placing an order, you accept and agree to these Terms & Conditions, our Delivery Policy, Return Policy, and Dispute Resolution Policy.
  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Orders & Payments

  • All orders are confirmed only after we verify customer details via phone call, SMS, or WhatsApp.
  • Our payment method is Payment on Delivery (POD). Customers are required to pay in full upon receiving their order.
  • Prices are subject to change without notice, but confirmed orders will not be affected.

3. Delivery

  • We deliver to all locations in Nigeria within 3 business days.
  • Delivery fees may apply and will be communicated before dispatch.
  • Customers must provide accurate delivery information. We will not be responsible for failed deliveries due to incorrect addresses or unreachable phone numbers.

4. Returns & Refunds

  • Customers may return items within 3 days of delivery under the conditions stated in our Return Policy.
  • Refunds will only be processed if payment has been made and the returned product meets our return conditions.
  • Shipping/delivery fees are non-refundable.

5. Product Use

  • All products sold on this website are intended for domestic use only, unless otherwise stated.
  • We are not liable for any misuse of the products purchased from our store.

6. Dispute Resolution

  • In the event of any dispute, customers are encouraged to contact our support team for resolution.
  • Disputes will first be handled internally through our Dispute Resolution Policy before considering external legal action.

7. Limitation of Liability

  • While we take all reasonable steps to ensure product quality, [Your Store Name] shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products.

8. Privacy

  • Customer information provided during orders will only be used for processing and delivery purposes.
  • We respect your privacy and will not share your information with third parties without your consent.

9. Governing Law

These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria.

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